Shipping & Delivery Policy
Everything you need to know about getting your cannabis products delivered to your door or ready for pickup at our Venice Blvd location in Los Angeles.
Last Updated: October 2026
At Broccoli Weed Dispensary, we make it easy to get the cannabis products you want, the way you want them. Whether you prefer same-day delivery straight to your door or a quick in-store pickup at our Venice Blvd shop, we have a fulfillment option that works for your schedule. This policy covers everything about how we handle orders, delivery logistics, pickup procedures, and the California regulations we follow to keep every transaction safe and compliant.
We are a fully licensed California cannabis dispensary operating under the regulations set by the Department of Cannabis Control (DCC). Every delivery and in-store transaction we complete follows state and local law, ensuring a safe and legal experience for our customers.
Your Delivery and Pickup Options
We offer several ways to get your order from our shop to your hands. Choose the option that fits best:
Same-Day Delivery
Order before 8:00 PM and receive your products the same day within our delivery zone.
In-Store Pickup
Place your order online and pick it up at our Venice Blvd location at your convenience.
Express Pickup
Skip the line with express pickup. Your order is packed, verified, and waiting when you arrive.
Contactless Delivery
Request contactless drop-off at your door with photo confirmation for added convenience.
Delivery Areas and Zones
We deliver throughout Los Angeles and many surrounding communities. Our delivery zone is divided into areas based on distance from our shop at 6000 Venice Blvd, Los Angeles, CA 90034. Delivery times and fees may vary depending on which zone you fall in.
| Zone | Areas Covered | Estimated Time | Delivery Fee |
|---|---|---|---|
| Zone 1 | Mid-City, Culver City, Mar Vista, Palms, West LA, Cheviot Hills | 30 – 60 min | Free (orders $50+) |
| Zone 2 | Santa Monica, Beverly Hills, Hollywood, Silver Lake, Echo Park, Downtown LA | 45 – 90 min | $5.00 |
| Zone 3 | Pasadena, Burbank, Glendale, Inglewood, Hawthorne, Torrance, Long Beach | 60 – 120 min | $10.00 |
| Zone 4 | Malibu, Woodland Hills, Northridge, Arcadia, Whittier, Compton | 90 – 150 min | $15.00 |
Orders of $100 or more receive free delivery to any zone. If you are unsure whether your address falls within our delivery area, reach out to our team before placing your order. We update our delivery boundaries periodically to serve more of Los Angeles County.
Minimum Order for Delivery
All delivery orders require a minimum purchase of $35 before taxes and fees. This helps us keep delivery sustainable while providing fast, reliable service across Los Angeles. There is no minimum for in-store pickup orders.
Delivery Hours and Scheduling
Our delivery service operates during our regular business hours:
- Delivery Hours: 10:00 AM to 10:00 PM, seven days a week
- Last Order for Same-Day Delivery: 8:00 PM (orders placed after 8:00 PM will be delivered the following day)
- Peak Hours: 4:00 PM to 8:00 PM on weekdays, 12:00 PM to 8:00 PM on weekends (delivery times may be longer during these periods)
We deliver every day including holidays. During major holidays like 4/20, delivery demand tends to be high, so we recommend placing your order early in the day to avoid extended wait times. You can always check estimated delivery times when placing your order through our website.
Scheduled Deliveries
Prefer a specific time window? When placing your order, you can select a preferred delivery window in two-hour blocks. While we do our best to hit the window you choose, delivery times are estimates and may shift due to order volume, traffic conditions, or weather. If we expect a significant delay, our team will contact you to let you know.
How to Order for Delivery
Placing a delivery order with Broccoli Weed Dispensary is straightforward. Follow these steps to get your products delivered to your door:
-
Browse Our Menu
Visit our online shop and explore our selection of flower, edibles, concentrates, vapes, pre-rolls, tinctures, and accessories. Use the category filters and search bar to find exactly what you want. -
Add Items to Your Cart
Select your products and add them to your cart. Make sure your order meets the $35 minimum for delivery. Review quantities and product details before proceeding. -
Choose “Delivery” at Checkout
When you reach checkout, select “Delivery” as your fulfillment method. Enter your delivery address and choose a preferred delivery window, or select “ASAP” for the fastest available delivery. -
Enter Your Information
Provide your full legal name, phone number, email address, and date of birth. This information is required by California law and must match your government-issued photo ID. All personal data is handled securely. -
Select Payment Method
We accept debit cards, credit cards, and Apple Pay for online orders. Payment is processed securely at the time of order. Please note that the approximately 30% Los Angeles cannabis tax will be applied at checkout. -
Submit Your Order and Track It
After placing your order, you will receive a confirmation via text and email. Use the tracking link provided to monitor your driver’s progress in real time. You will receive a notification when your driver is on the way and another when they arrive. -
Verify Your ID at the Door
When your driver arrives, have your valid government-issued photo ID ready. Your driver will verify your identity and age (21+) before handing over your order. This step is required by law for every delivery.
ID Verification Requirements
California law requires that every cannabis customer be at least 21 years of age (or 18+ with a valid medical marijuana recommendation). At Broccoli Weed Dispensary, we take this requirement seriously for both in-store and delivery transactions.
Accepted Forms of ID
- California Driver’s License or State ID
- Out-of-state Driver’s License or State ID (must be valid and not expired)
- U.S. Passport or Passport Card
- U.S. Military ID
- Foreign Passport (must be valid and not expired)
Important: ID Is Required at Every Delivery
Your delivery driver is required by California law to check your ID at the time of delivery, even if you have ordered from us before. If you cannot present a valid, unexpired government-issued photo ID that matches the name on your order, your driver will not be able to release the products, and the order will be returned to the dispensary. Please make sure your ID is accessible when your driver arrives.
Your delivery driver will scan or visually inspect your ID to confirm your name, date of birth, and photo. We do not store copies of your ID. The verification is performed solely to comply with DCC regulations and ensure legal delivery of cannabis products.
What to Expect from Your Delivery Driver
Our delivery drivers are trained professionals who represent Broccoli Weed Dispensary. Here is what you can expect during every delivery:
- Professional appearance: Our drivers carry proper identification and represent our dispensary in a professional manner.
- Unmarked vehicles: As required by California regulations, our delivery vehicles are unmarked with no cannabis advertising or logos visible from the outside. This is for both safety and discretion.
- Sealed products: All products are delivered in sealed, tamper-evident packaging. If any packaging appears to have been opened or compromised, do not accept the delivery and contact us immediately.
- ID verification: Your driver will ask to see your government-issued photo ID before releasing your order.
- Manifest and receipt: Your driver carries a delivery manifest as required by the DCC. You will receive a receipt for your purchase either digitally or in print.
- No additional sales: California law prohibits delivery drivers from carrying or selling products beyond what has been ordered. Drivers cannot add items to your order at the door.
Delivery Vehicle Requirements
Under California DCC regulations, all cannabis delivery vehicles must meet specific requirements. Our delivery fleet complies with every rule:
- Vehicles are equipped with a GPS tracking system active during all deliveries
- All cannabis products are stored in a locked container within the vehicle that is not visible from outside
- Vehicles carry no signs, markings, or logos related to cannabis
- Drivers do not carry more than $5,000 in cannabis goods at any time (per DCC regulations)
- Vehicles have an active alarm system
Contactless Delivery Options
We offer contactless delivery for customers who prefer minimal in-person interaction. Here is how it works:
- Select “Contactless Delivery” during checkout or add a note to your order requesting it.
- When your driver arrives, they will call or text you. You will briefly step outside or come to the door to show your ID from a safe distance.
- After verifying your ID, the driver will place your sealed order at your door and step back.
- Your driver may take a photo of the delivered package as confirmation.
Please note that even with contactless delivery, the ID verification step is legally required and cannot be skipped. The driver must visually confirm your identity before leaving your order.
Order Tracking
Stay informed about your delivery every step of the way. When you place a delivery order, you will receive:
- Order Confirmation: A text message and email confirming your order details, estimated delivery time, and order number.
- Preparation Update: A notification when your order is being packed at our dispensary.
- Driver Assigned: A notification when a driver has been assigned to your delivery, along with a real-time tracking link.
- On the Way: A notification when your driver has left the dispensary and is heading to your location.
- Arrived: A final notification when your driver arrives at your address.
If you need to contact your driver or our team during delivery, you can reply to the text notification or call the number provided in your confirmation. Our team is available during delivery hours at 10:00 AM to 10:00 PM daily.
In-Store Pickup
If you prefer to pick up your order in person, our in-store pickup option lets you skip the wait and get in and out quickly. Our store is located at 6000 Venice Blvd, Los Angeles, CA 90034, with free parking and full wheelchair accessibility.
Standard Pickup
- Place your order online through our website.
- Select “In-Store Pickup” at checkout.
- You will receive a text and email when your order is ready to collect.
- Visit our store during business hours (10:00 AM to 10:00 PM daily).
- Let our budtender know you are picking up an online order and present your ID.
- Your order will be brought out and handed to you after verification.
Pickup orders are typically ready within 15 to 30 minutes of being placed, depending on store traffic. We hold pickup orders for 24 hours. If you are unable to collect your order within that window, please contact us to avoid cancellation.
Express Pickup
Our express pickup option is designed for customers who want to get in and out as fast as possible:
- When placing your order online, select “Express Pickup.”
- Your order is prioritized and prepared immediately.
- When you arrive, head to the express pickup counter (marked with signage near the entrance).
- Show your ID, confirm your name, and collect your sealed order.
Express pickup orders are usually ready within 10 minutes. This is the fastest way to get your products if you are nearby and want to avoid delivery wait times.
Free Parking Available
We offer free parking for all customers visiting our Venice Blvd location. Our lot is accessible from the street, and we have designated spots close to the entrance for quick pickup orders. The building and parking area are fully wheelchair accessible.
Delivery Fees, Taxes, and Pricing
We believe in transparent pricing. Here is a full breakdown of what to expect when you place a delivery order:
Delivery Fees
- Zone 1 (nearby areas): Free on orders of $50 or more. Orders under $50 incur a $5 delivery fee.
- Zone 2: $5.00 flat delivery fee.
- Zone 3: $10.00 flat delivery fee.
- Zone 4 (extended range): $15.00 flat delivery fee.
- Orders over $100: Free delivery to any zone.
Taxes
All cannabis purchases in Los Angeles are subject to state and local cannabis taxes, which total approximately 30%. This includes California state excise tax, state sales tax, and the City of Los Angeles cannabis business tax. These taxes are calculated and displayed at checkout before you complete your order, so there are no surprises. Tax rates are set by California and Los Angeles authorities and are subject to change.
Tipping
Tipping your delivery driver is completely optional but always appreciated. Our drivers work hard to get your order to you quickly and safely, often navigating LA traffic to make sure your delivery arrives on time. If you would like to tip, you can add a tip during checkout or hand cash directly to your driver at the door. A typical tip is 15 to 20 percent of the order total, but any amount is welcome.
California Cannabis Delivery Regulations
As a licensed California cannabis retailer, Broccoli Weed Dispensary follows all rules and regulations established by the California Department of Cannabis Control (DCC). Here are the key regulations that affect your delivery experience:
California Law: What You Need to Know
- Licensed retailers only: Cannabis delivery in California can only be performed by a licensed cannabis retailer or microbusiness. Broccoli Weed Dispensary holds all required state and local licenses.
- No crossing state lines: Cannabis cannot be transported across California state lines under any circumstances, even to states where cannabis is legal. All deliveries must originate and terminate within California.
- Age requirement: You must be at least 21 years old to purchase recreational cannabis, or 18 years old with a valid medical marijuana recommendation from a licensed physician.
- Purchase limits: Adults 21+ may purchase up to 28.5 grams of cannabis flower and up to 8 grams of concentrated cannabis per transaction.
- Sealed packaging: All cannabis products must be delivered in sealed, child-resistant, tamper-evident packaging as required by state law.
- Delivery directly to customer: Drivers must deliver directly to the physical address provided and verify the recipient’s ID. Products cannot be left unattended or delivered to a third party.
- No public consumption: Cannabis cannot be consumed in public spaces, including in the delivery vehicle, in public parks, or on sidewalks. Consume products only in private residences where permitted.
These regulations exist to protect consumers, maintain product safety, and ensure that cannabis is distributed responsibly. We take compliance seriously and train every member of our team on current DCC rules. For the latest regulatory information, you can visit the California Department of Cannabis Control website.
What Happens If You Are Not Home
Since California law requires in-person ID verification at delivery, we cannot leave cannabis products unattended at your door. If you are not available when your driver arrives, here is what happens:
- Driver attempts contact: Your driver will call and text you using the number on your order. They will wait at your location for up to 10 minutes.
- Second attempt: If you do not respond within 10 minutes, the driver will leave and attempt to reach you again by phone.
- Order returned: If contact cannot be made, the driver will return your order to the dispensary. Your products will be held for 24 hours for rescheduled delivery or pickup.
- Refund or redelivery: You can contact us to arrange a new delivery (which may incur an additional delivery fee) or pick up your order at our store. If you prefer, we can process a full refund.
To avoid missed deliveries, make sure your phone is on and your delivery address is correct. If you know you will not be at your original address, you can update your delivery address by contacting us before the driver departs the dispensary.
Weather, Traffic, and Service Delays
Los Angeles traffic is a reality we plan for, but some delays are beyond our control. Here is how we handle situations that may affect delivery times:
Traffic Delays
LA traffic can be unpredictable, especially during rush hours (typically 7:00 to 10:00 AM and 4:00 to 7:00 PM on weekdays). During peak traffic periods, your delivery may take longer than the estimated window. We factor traffic patterns into our estimates, but unexpected congestion, accidents, or road closures can extend delivery times. If a significant delay occurs, our team will notify you with an updated estimate.
Weather Delays
While Los Angeles generally has mild weather, occasional rain, extreme heat, or other conditions may impact delivery operations. In rare cases of severe weather, we may need to temporarily suspend delivery service for driver safety. If this happens, you will be notified and given the option to reschedule your delivery or convert your order to in-store pickup.
High-Demand Periods
Certain days see higher-than-normal delivery volume, including:
- 4/20 (the busiest day of the year for cannabis dispensaries)
- Major holidays and holiday weekends
- Weekends, particularly Saturday afternoons and evenings
- Days when popular new products or limited drops are released
During these periods, we recommend placing your order early in the day and selecting a specific delivery window if one is available. Express pickup at our store is always the fastest option during high-demand times.
Product Availability and Order Adjustments
Our online menu reflects our current in-store inventory in real time. However, in rare cases, a product may sell out between the time you place your order and when our team begins preparing it. If this happens:
- Our team will contact you by phone or text to offer a substitute product of equal or greater value.
- If no suitable substitute is available, we will adjust your order total and refund the difference.
- You can also choose to cancel the out-of-stock item and proceed with the rest of your order.
We will never send a substitute product without your approval. Your satisfaction matters to us, and our team is happy to help you find the right replacement.
Delivery Issues, Returns, and Refunds
We want every order to be perfect, but sometimes things do not go as planned. Here is how we handle delivery-related issues:
- Wrong or missing items: If your order is missing an item or you receive the wrong product, contact us within 24 hours. We will arrange a redelivery of the correct item or issue a refund.
- Damaged products: If any product arrives damaged or with compromised packaging, do not use it. Contact us with photos and we will replace the item or refund your purchase.
- Quality concerns: If you have concerns about the quality of a product, reach out to our team. We stand behind every product we sell and will work with you to resolve the issue.
California Cannabis Return Policy
Under California law, cannabis products generally cannot be returned or exchanged once they have left the dispensary. Exceptions are made for defective products, items with compromised packaging, or incorrect orders. If you believe your situation qualifies for a return or refund, contact our team as soon as possible and we will do our best to make it right.
Safety and Security
Your safety and the safety of our drivers are top priorities. Here is how we keep deliveries secure:
- All drivers undergo background checks and are trained in safe delivery procedures.
- Delivery routes are tracked via GPS in real time for security purposes.
- Products are stored in locked, secure containers during transport.
- Drivers do not carry large amounts of cash and cannot accept cash payments at the door.
- All products are in sealed, tamper-evident packaging.
If you ever feel unsafe during a delivery or have concerns about the conduct of a driver, contact us immediately. We take every report seriously.
Frequently Asked Questions
What is the minimum order for delivery?
The minimum order for delivery is $35 before taxes and fees. There is no minimum order for in-store pickup.
How fast is same-day delivery?
Same-day delivery typically takes 30 minutes to 2.5 hours depending on your distance from our store, current order volume, and traffic conditions. Zone 1 deliveries (closest to our shop) usually arrive within 30 to 60 minutes. Orders placed before 8:00 PM qualify for same-day delivery.
Do I need to show ID for every delivery?
Yes. California law requires that your delivery driver verify your identity and age at every delivery using a valid, unexpired government-issued photo ID. This applies even if you are a returning customer. Your driver cannot release your order without completing this verification.
Can someone else accept my delivery?
The person receiving the delivery must be 21 years or older and must present a valid government-issued photo ID. If a different person will be accepting the delivery, their name and information must be on the order. Your driver cannot release products to anyone who is not verified.
What payment methods do you accept?
We accept debit cards, credit cards, and Apple Pay. Payment is processed at the time of order for delivery. For in-store purchases, all of these methods are also available at our point of sale.
Can you deliver to a hotel or Airbnb?
Yes, we can deliver to hotels, Airbnbs, and other temporary accommodations within our delivery area, as long as someone 21+ is available to receive the order and present valid ID. Please include any special instructions for locating you at the property (room number, gate code, lobby instructions) in the delivery notes section of your order.
What if my delivery is late?
Delivery times are estimates that account for typical conditions, but delays can happen due to traffic, weather, or high order volume. If your delivery is running significantly late, our team will reach out with an updated estimate. You can also contact us directly to check on your order status. If a delay is unacceptable, we can convert your order to in-store pickup or cancel it for a full refund.
Do you deliver outside of Los Angeles?
We currently deliver throughout Los Angeles and nearby communities including Culver City, Santa Monica, Beverly Hills, Pasadena, Burbank, Glendale, Inglewood, Torrance, Long Beach, and more. We do not deliver outside of our designated delivery zones. Check the delivery zone table on this page for the full list of areas we serve, or contact us to ask about a specific address.
Can I change or cancel my delivery order?
You can modify or cancel your order as long as the driver has not yet left the dispensary. Once the driver is on the way, cancellations may not be possible. Contact us as soon as you know you need to make a change, and we will do our best to accommodate your request.
Is tipping required?
Tipping is completely optional but always appreciated. You can add a tip during checkout or give cash to your driver at the door. Our drivers work hard to provide fast, friendly service across the Los Angeles area.
How much is the cannabis tax?
Cannabis purchases in Los Angeles are subject to approximately 30% in combined state and local taxes. This includes the California state excise tax, state sales tax, and the City of Los Angeles cannabis business tax. All taxes are calculated and shown at checkout before you complete your purchase, so the total you see is the total you pay.
Can I ship cannabis to another state?
No. Under both California and federal law, it is illegal to transport cannabis across state lines, even to states where cannabis is legal. All of our deliveries originate and terminate within California. We cannot ship, mail, or deliver cannabis products outside of the state under any circumstances.
Ready to Order?
Browse our menu and get your favorite products delivered to your door today. Same-day delivery is available across Los Angeles.
